Month: September 2014

The Lost Art of the Thank You

Thank_You

I meet people every day. In a typical week, I am called, have a meeting, receive an email or am introduced to someone new. I make it a point to stay connected with new people I meet whom I think I can help. I believe in the principal of net-weaving.

One thing that I sometimes find, which would go a long way, is the simple “thank you”. I wonder if it is becoming a lost art. I am not the only one who thinks this and have had this conversation with friends and colleagues. Actually, it really isn’t an art when you think about it; it’s simply common courtesy.

My parents raised me to reach out and to serve. I do this as much as I can. In today’s world, we are all living at hyper-speed and that’s ok. When someone new reaches out to me for something, I quickly assess if I can be of service. If I can, I am all in. If I can’t, I let them know and I try not to waste anyone’s time. No matter what, I am always appreciative of the time they took to reach out to me.

No one is an island and no one can do everything alone. So, to that end, I sometimes find myself reaching out to people to help me on something or I hear about colleagues who network in the hopes of developing new business. However, time and again, I have seen opportunities for a sale or new business being presented to someone who does not care or appreciates the effort.

I think, it’s something much more simple. Common courtesy seems to be going the way of the old horse and buggy, and at the end of the day, that makes bad business sense.

The fact of the matter is that no matter how great your product or service is, you are probably not going to get new business or make the sale if someone does not trust you. Being appreciative of what someone can do for you – perhaps provide you with new business – is important. We need to remember that this world, nor anyone in it, owes us anything.

So, we need to understand that although our customers or clients might have a need, there is still someone else that can probably provide them the service and the fact that they are considering you is important. As powerful as Apple is, it still has competition from Android.

If you don’t treat the people who are trying to make your life or business better with appreciation, you will lose their loyalty. Sure, you may get the short-term goal of some immediate business from them, but you will lose their loyalty and eventually their business. Clients and customers want to be appreciated.

In today’s world, it is important to go back to basics in order to stay ahead of your competition. Going back to basics means treating your client or customer with respect and appreciation. It means taking a genuine interest in what they need and want and seeing how your product or service can make it happen for them.

It doesn’t take that much effort to show your gratitude, and if you do, you will stand out from your competitor.

Please don’t forget to follow my blog at Life on Your Terms and like my Facebook Page.

Posted: September 30, 2014

© 2014 Savas Vikos all rights reserved. Unauthorized use and/or duplication of this material without express and written permission from this blog’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Savas Vikos with appropriate and specific direction to the original content.

 

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Why Don’t You Stop?

Ocean

Sometimes life seems like a swirling ocean that continues to break waves in an un-ending succession of white-capped peaks. Things happen and continue to happen and you are left with very little time to consider choices because you are too busy trying to navigate the waters that are churning.

What happens if you were to stop treading water?

Your reply may be, you may drown.

Well, what if you don’t go under? What if you take it easy, rest and float on your back for a little while in the middle of the vast ocean?

It may seem counter-intuitive, but sometimes, that is exactly what you need to do. Sometimes punching and continuing to slug it out is the wrong course of action. Consistently being on offense without rest weakens you. It only becomes a matter of time until you reach a point where you become too tired to go on.

So, rest is required.

Within a cyclone, we know there can be calm weather in the center, or eye of the storm. You have fought the front end of the battle, and then there is a moment when you have to just stop and take stock of what you have done before moving forward.

Take that time to breathe and assess what you have learned. We are always learning. Whether we choose to apply the lessons we learn is another matter, but if you are paying some attention to what your life experiences are, you are always learning. If you take a moment to look back at the path you have carved out, you will find a landscape full of lessons for you.

When you have reviewed these lessons, then you can start to plan your next course of action. Is it more effective to swim against the current or to go with the current? At what time is it most advantageous to move? What resources do you now have at your disposal? What do you need for the next stage and how do you obtain it when you are in the middle of a heated battle? Can you improvise something? What goals will you create for yourself so you can assess whether or not you are getting closer to shore?

It is only when you have had the opportunity to stop and rest that you will be able to see your situation clearly enough to continue the path forward. When you have taken the time, in the middle of the challenge, to assess what has happened and what is happening, it is only then you will have the knowledge to be able to think clearly about what the next course of action should be.

It is when you have had some time to assess what has happened that you can clearly make any adjustments, and in addition, you can acquire the necessary rest you need to be able to then reach into the reserves you have stored to continue to move forward.

Please don’t forget to follow my blog at Life on Your Terms and like my Facebook Page.

Posted: September 27, 2014

© 2014 Savas Vikos all rights reserved. Unauthorized use and/or duplication of this material without express and written permission from this blog’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Savas Vikos with appropriate and specific direction to the original content.